Frequently asked questions

Your account for everything you have completed: your results, your modules and your certificate, on any device. It is separate from your Edaith store account. There is no password. Enter your email address at my.edaith.com and we send you a one-time sign-in link.

No, the Task+Tech Fit Check is free and looks at your tasks: how each one runs now and where it could sit. A Pathway looks at you: where you stand across the competencies in a skill, and what to build first. Your Fit Check PDF arrives by email and is not stored in my.edaith.

Your results are tied to the email address you entered when you started your profile, which is not always the address you ordered with. Sign in with the address you entered on the form. If you are not sure which that was, contact us.

Your order will be dispatched within 5 business days AEST from when the order is placed.

Business days include Monday to Friday, excluding Public Holidays.

For shipping times based on your location please visit our shipping page

Our delivery time frames are estimates only and may vary with public holidays, possible courier delivery issues and other influences (such as severe weather conditions) that are beyond the control of Edaith.

Yes, you can! Go to the product you wish to purchase and click the 'Notify me when available' button. An email address field will appear. Once you sign up, you will be notified when the item is in stock.

Edaith ships from Sydney, Australia.

For customers outside of Australia, Edaith's Essential Skills Guides can be purchased with fast, local shipping via Amazon

International shipping from Edaith.com is currently available to Canada, Czech Republic, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, New Zealand, Norway, Poland, Portugal, Spain, Sweden, Switzerland, United Kingdom and United States.

We ship from Australia, so if you’re an international customer you are responsible for customs & duties within your own country. For further information, we recommend contacting your local customs office. Edaith is legally required to declare the full value paid on shipments and must include an invoice for customs should they require it.

Edaith does occasional pop-ups in Sydney. Sign up for the free update to be first to find out where. Pop-ups are announced 1-2 weeks before the event.

We are currently accepting:

Visa, Mastercard, Amex, PayPal, Apple Wallet, Google Pay, EFTPOS.

We start processing orders soon after they are placed and so cannot guarantee that your requested changes can be made to your order prior to shipment. Please make sure you choose your items carefully and add the correct shipping information before placing your order.

If you have an urgent change contact Edaith immediately and we’ll try and assist. Once the order has left our premises we are not able to make any changes.