Returns

Satisfaction guarantee

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Love it or return it

We hope your purchase exceeds expectations.
If you are unsatisfied you have 14 days from the date of delivery to lodge and return your order placed at the Edaith.com shop.

Returns policy

Returned items must be unused and in original condition, returned within 14 days of delivery.
If your return does not comply with these conditions your item will not be accepted.
Shipping costs are non-refundable.
Australia: Return postage label fee will be deducted from the refund amount depending on the number/weight of items e.g. returning 1 x item = AU$15 return label cost
International: Postage label cost will be deducted from the refund amount. Please consider shipping costs to Australia from your location before lodging a request for an international return.
Your refund will be issued in the form of original payment, such as the credit card used for the order.
More information about our refund policy can be found here or contacting orders@edaith.com with your order number.

Processing time for returns

Please allow up to 5 business days for your return to be processed once it has been received by Edaith. You will receive an email when our team has received your return and again when your return is processed.
Please contact us at orders@edaith.com if you need assistance.

Help

If you have received a damaged item or have any further questions about returns please contact us at orders@edaith.com
  • Step 1

    Item/s must be returned unused within 14 days of delivery.

  • Step 2

    Contact us with your order number at orders@edaith.com to arrange your return.

  • Step 3

    Receive your refund –not including shipping costs– when it is received by Edaith.

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