A practical toolkit covering the seven phases of systematic problem solving across individual, team and organisational levels. Each phase sets out evidence-based frameworks and tools you can apply immediately.
Softcover full-colour print publication. 206 pages, 12.6cm x 17.6cm
A structured capability mapping across 17 competencies that enable effective systematic problem-solving. It identifies where you are strong and where targeted effort will make the greatest difference, pointing you to the relevant tool in this guide for each one.
Both draw on the same evidence base and work best together.
